Questions & Answers We Are Here For You Shopping Information 🛒 How can I place an order?Order through our website by adding items to your cart.📦 How long does shipping take?Typically 3–7 business days.💳 What payment methods do you accept?We accept cards, PayPal, and more.🔁 What is your return policy?30-day returns if items are unused.🧾 Will I receive a confirmation email?Yes, instantly after checkout.🚚 Do you ship internationally?U.S. only at this time.📍 Can I change my shipping address?Contact us before your order ships.📬 How can I track my order?A tracking number is emailed once shipped.🧼 How do I care for products?Care instructions are on each page.🎁 Do you offer gift packaging?Yes, at checkout.📦 What if my item is damaged?Email us with photos — we’ll help.🛍️ Do you offer bulk discounts?Yes, contact us for pricing.🕐 Customer service hours?Mon–Fri, 9 AM–5 PM EST.💌 How do I contact you?Email: tokar.mtv@gmail.com🧾 Can I get an invoice?Yes, sent by email.📊 Are your items eco-friendly?Many are — check product pages.🆕 How often do you add products?Weekly updates.💼 Do you work with resellers?Yes, email us for collaboration.🖼️ Are product images accurate?Yes, though colors may vary slightly.🔒 Is my info secure?Yes, protected with SSL encryption. 🧩 Can I request a custom order?Email us with your idea.📦 Can I cancel or change my order?Only before it ships.🧽 Are care products included?Only if stated in the listing.🪙 Do you offer refunds?Yes, per our return policy.📈 How do I pick the right size?Use the size guides provided.🪞 Can I see customer reviews?Yes, on each product page.🎉 Do you run sales?Yes, follow us or join the newsletter.🚫 What if an item is out of stock?Sign up for restock alerts.🎨 Are items handmade?Some are — see descriptions.🧴 Are items allergy-safe?Check listed materials before buying.📝 Can I leave a review?Yes, and we love feedback!💬 Can I ask before I buy?Yes, email us anytime.🛠️ Do you offer installation help?No, but guides are available.🧳 Can I ship to another address?Yes, specify during checkout.🌟 Do you have a loyalty program?Coming soon!🛒 Is there a minimum order?No, order as little or as much as you like.📦 Free shipping available?Yes, for orders above a set amount.💡 How to stay updated?Subscribe or follow us online.🎁 Can I add a gift message?Yes, at checkout.📧 Didn't get confirmation email?Check spam or contact us.
